Queenborough (QBR)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities in booking hall -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
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Internet
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Post box
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Tourist information office
-
Shops
Queenborough
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- front of station
- Storage spaces
- 12
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:00 - 11:00
Sunday Closed
Saturday 08:00 - 12:00
Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 13:00
Sunday Closed
Monday - Friday 07:00 - 11:00
Saturday 08:00 - 12:00
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Phone customer services 0845 000 2222 to reclaim lost property
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Exit platform 2, and head to the main road.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- in booking hall
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 07:00 - 11:00
Saturday 08:00 - 12:00
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Platforms step free, interchange via road bridge. Car park is step free.
- Wheelchairs available
- No
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