Queenborough (QBR)
Managed by Southeastern
Station facilities
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Station seating facilities
Station seating facilities in booking hall only available when staff are present -
Trolleys
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Refreshments
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ATM machine
-
Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Queenborough
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- front of station
- Storage spaces
- 12
- You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Southeastern
- Phone number
- 0345 322 7021
- Opening hours
- Number of spaces
- 4 with 1 accessible spaces available
- Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Accessible taxis
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Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:00 - 11:00
Saturday 08:00 - 12:00
Sunday Closed
This station is not continuously staffed please see staffing times for details of when staff assistance is available.
- Location
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On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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The Ticket machine is adjacent to the side entrance to platform 2.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Southeastern
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
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Monday - Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- On platform
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- 0345 322 7021
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Exit platform 2, and head to the main road.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- in booking hall only available when staff are present
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Textphone 0800 783 4548
- Staff help available
- Yes
-
This station is not continuously staffed please see staffing times for details of when staff assistance is available.
- Staff help available opening times
-
Monday - Friday 07:00 - 11:00
Saturday 08:00 - 12:00
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access to platform 2 for services towards Sheerness via main entrance. Step free access to Platform 1 for services towards Sittingbourne via side entrance off Main Road. Step free interchange via road and ramps in excess of 200 metres. Stepped access via station footbridge between platforms.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Sittingbourne;
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