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Redcar Central (RCC)

Redcar Central station, West Dyke Road, Redcar, Cleveland, TS10 1RD

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 07:05 - 13:30
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

staff will come out of the office to assist

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 07:05 - 13:30
  • Information Services Opening Times Sunday: No

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

  • Staff Help Available Sunday: No
  • Staff Help Available Monday to Friday: 06:10 - 12:40
  • Staff Help Available Saturday: 07:10 - 13:40
  • Staff Help Available Sunday: No

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

  • This station only has tactile paving on platform 1

- Access onto both platforms is possible via level crossing. However, level access transfer between each platform is approximately 1/2 mile and can take 30 minutes as the only other way between both platforms is via steps and a bridge. The car park is adjacent to platform 1.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

staff will come out of the office to assist

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Part of booking office on Platform 1

Seating area

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

1 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Sunday: No
  • Staff help available Monday to Friday: 06:10 - 12:40
  • Staff help available Saturday: 07:10 - 13:40
  • Staff help available Sunday: No
Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are available when the station is staffed

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Part of booking office on Platform 1

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

60 spaces

Accessible spaces

1 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £2.30
  • Rate per week £10.00

Refreshment Facilities

No

Bicycle Storage

Spaces

16 spaces

New cycle rack with 6 covered shelters. There are 6 lockers and 10 stands available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (cycling officer) on 01287 612544.

Type of Storage

Lockers & Stands

Location

Within the station

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

Not available at this station.

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