Last updated:Today at 08:37
Train companies affected:Avanti West Coast, Northern, TransPennine Express, Transport for Wales
Last updated:Today at 07:55
Train companies affected:Greater Anglia, Stansted Express
Redcar Central (RCC)
Redcar Central station, West Dyke Road, Redcar, Cleveland, TS10 1RD
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 07:05 - 13:30
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 07:05 - 13:30
- Information Services Opening Times,Sunday: Unavailable
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available,Sunday: Unavailable
- Staff Help Available,Monday to Friday: 06:10 - 12:40
- Staff Help Available,Saturday: 07:10 - 13:40
- Staff Help Available,Sunday: Unavailable
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
- Access onto both platforms is possible via level crossing. However, level access transfer between each platform is approximately 1/2 mile and can take 30 minutes as the only other way between both platforms is via steps and a bridge. The car park is adjacent to platform 1.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
Part of booking office on Platform 1
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
1 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Sunday: Unavailable
- Staff help available,Monday to Friday: 06:10 - 12:40
- Staff help available,Saturday: 07:10 - 13:40
- Staff help available,Sunday: Unavailable
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
The toilets are available when the station is staffed
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Part of booking office on Platform 1
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
60 spaces
Accessible spaces
1 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £3.30
- Rate per week £13.20
- Rate per month £51.00
- Rate per year £528.00
Notes
Daily Charge: £3.30
Up to 2 hours (no return) £0.80
Up to 4 hours (no return) £1.70
Overnight Parking (1600-0759) £0.80
Refreshment Facilities
Unavailable
Public Telephones
Yes
Bicycle Storage
Spaces
16 spaces
New cycle rack with 6 covered shelters. There are 6 lockers and 10 stands available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (cycling officer) on 01287 612544.
Type of Storage
Lockers & Stands
Location
Within the station
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick up/drop off from bus stops on Westdyke road. Station side (bus stop A) towards Middlesbrough and opposite bus stop with a shelter (bus stop B) for Saltburn.
What3words - Towards Middlesbrough - grant.mixer.arena & towards Saltburn - fuel.unwanted.trades
Bus stop at front of station. Busline 0871 200 2233
Not available at this station.
