Retford (RET)
Managed by East Coast
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note 2 on platform 1, 1 on platfrom 2 waiting shelters 3 and 4
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note National key toilet is available within the south waiting room on Platform 1.
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Retford
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:35-18:00
Saturday 05:35-16:10
Sunday 08:20-16:10
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
In the booking hall
- Penalty fares
-
Penalty Fares do not apply when travelling from Retford station.
Accessibility and mobility access
- Customer help points
-
No
only for car park and low level accessible for all purpose is for assistance
- Staff help
-
Monday-Friday 05:30-23:30
Saturday 05:30-21:30
Sunday 09:30-23:30
- Accessible ticket machines
Yes
Self Service Ticket Machine is now DDA compliant.
- Accessible ticket office counter
No
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
Advance booking is advisable.
- Accessible public telephones
No
- Accessible toilets
Yes
Available within the waiting room on platform 1
- Step free access coverage
Whole station
Escorted lift access (staff assistance required). Ticket Office step free, car park some kerb obstacles on route to station that would require some staff attention. Barrow crossing in operation on the low level platform.
- Impaired mobility set down
Yes
Station Front
- Disabled parking
Yes
- 3 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
Yes
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 08:30-17:00We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Left luggage
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No
- Lost property
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Yes
Monday-Friday 09:00-16:00Located at Newark North Gate station. Lost property handed in/found at Retford is forwarded to Newark.
Tel 08457225333
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:30-23:30
Saturday 05:30-23:00
Sunday 09:30-23:20
Station map
- Station plan
- View larger version
- Stations made easy
- Show [RET] route