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Retford (RET)

Retford station, Station Road, Retford, Nottinghamshire, DN22 7DE

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: LNER

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 13:00
  • Opening Hours,Saturday: 06:00 - 13:00
  • Opening Hours,Sunday: 08:20 - 13:00
Location

In the booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available

  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:30 - 23:30
  • Information Services Opening Times,Saturday: 05:30 - 23:00
  • Information Services Opening Times,Sunday: 09:30 - 23:20

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:30 - 23:30
  • Staff Help Available,Saturday: 05:30 - 21:30
  • Staff Help Available,Sunday: 09:30 - 23:30

When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Customer Help Points

No

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 09:00 - 16:00

Trolleys

Available

CCTV at the Station

Yes

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Available

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30

Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00

Seating area

Available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on some platforms

Getting to and from the station

Accessible taxis here

Available

Advance booking is advisable.

Impaired mobility set down/pick-up point available

Available

Station Front

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:30 - 23:30
  • Staff help available,Saturday: 05:30 - 21:30
  • Staff help available,Sunday: 09:30 - 23:30

When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Customer Help Points

No

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Available

The toilets are located on Platforms 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

Available

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30

Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00

Seating Area

Available

Operator

London North Eastern Railway

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

84 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Station Front

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £2.20
  • Off-peak rate £6.75
  • Rate per day £13.50
  • Rate on Saturday £6.75
  • Rate on Sunday £6.75
  • Rate per week £54.00
  • Rate per month £150.00
  • Rate per year £1375.00

Notes

Short stay (21 - 60 mins) - £2.20

Short stay (61 - 120 mins) - £4.20

Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.

Simply purchase your ticket at the car park on the day.

Refreshment Facilities

Available

Coffee shop available on platform 1 for refreshments

Public Telephones

Yes

Public Wi-Fi

Unavailable

Post Boxes

Available

Bicycle Storage

Spaces

38 spaces

Type of Storage

Stands

Location

north end of Platform 1

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

Maps

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