Romford (RMF)
Managed by Abellio Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee kiosk, Vending machines, Food outlet -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets On platforms 3/4 -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops News agent Dry cleaner
Romford
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- Yes
- Cycle storage location
-
There is a 118-space secure cycle storage facility (fob required, available from ticket office) on platform 5, plus 19 additional cycle racks on platforms 2 and 5.
- Cycle storage spaces
- 137
- CCTV Coverage
- Yes
- Onward travel information
-
Transport for London buses operate from outside the station
- Taxi
-
Close to station entrance
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
- Cycle hire
- http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) Live
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 06:15 - 20:00
Sunday 07:10 - 20:10
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Situated on the concourse as you enter the station.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:20 - 01:30
Sunday 05:30 - 01:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Situated within the subway area, and on platform 3
- Lost Property
- Yes
- Lost property phone line service
-
Monday - Friday 09:00 - 17:00
- Tel 0345 600 7245 (option 7) - plus answerphone available 24hrs
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at the turning circle on Atlanta Boulevard
Facilities
- ATM Machine
- Yes
- Located on concourse
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Situated on the concourse and within the subway area
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee kiosk, Vending machines, Food outlet
- Shops
- Yes
- Type of shops available
- News agent Dry cleaner
- Toilets
- Yes
- Toilets Location
- On platforms 3/4
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
-
Accessible (RADAR key) toilet situated on platform 4
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Friday 04:20 - 01:30
Saturday 04:20 - 01:30
Sunday 05:30 - 01:30
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
-
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Note - the ramps leading from the subway to the platforms are fairly steep.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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