Romford (RMF)
Managed by TfL Rail
Station facilities
-
Station seating facilities
Station seating facilities Located on platform 4
-
Trolleys
-
Refreshments
Note Coffee kiosk, Vending machines, Food outlet -
ATM machine
ATM machine Located in ticket hall -
Toilets
Toilets The toilets are located on Platform 4. The National key toilets are located on Platform 4; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops
Romford
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
-
There is a 118-space secure cycle storage facility on platform 5, plus 19 additional cycle racks on platforms 2 and 5.
- Storage spaces
- 137
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Transport for London buses operate from outside the station
- Taxi
-
Close to station entrance
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 06:15 - 20:00
Sunday 07:10 - 20:10
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Situated in the ticket hall as you enter the station.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
-
Tickets can be collected onto Greater Anglia smartcards at this station.
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
- Information services - opening times
-
Staffed from first train until last
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Situated within the subway area, and on platform 3
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Lost property link
- 03432221234
- Customer Services
- 0343 222 1234
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at the turning circle on Atlanta Boulevard
Facilities
- ATM Machine
- Yes
- Located in ticket hall
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Situated on the concourse and within the subway area
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee kiosk, Vending machines, Food outlet
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 4. The National key toilets are located on Platform 4; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
Located on platform 4
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 03432222000
- Assisted travel
- We operate turn up and go at this station. Please speak to a member of staff for assistance.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
Public Holidays Closed
- Staff help available
- Yes
- This station is staffed first train to last train. If there is no staff member visible in the ticket hall please use the help point for assistance.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Please use the side entrance. The ramps leading from the subway to the platforms are fairly steep.
- Wheelchairs available
- Yes
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