Romford (RMF)

Managed by Abellio Greater Anglia 

 
South Street
Romford
RM1 1SX
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Coffee kiosk, Vending machines, Food outlet
  • ATM machine

    ATM machine Located on concourse
  • Toilets

    Toilets On platforms 3/4
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

    Shops News agent Dry cleaner
 
 

Romford

Stations made easy

Route planning around the station including maps and platforms

Show [RMF] route

 

Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location

There is a 118-space secure cycle storage facility (fob required, available from ticket office) on platform 5, plus 19 additional cycle racks on platforms 2 and 5.

Cycle storage spaces
137
CCTV Coverage
Yes
Onward travel information

Transport for London buses operate from outside the station

Taxi

Close to station entrance

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No
Cycle hire
http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) Live

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 20:00
Saturday 06:15 - 20:00
Sunday 07:10 - 20:10
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Situated on the concourse as you enter the station.

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:20 - 01:30
Sunday 05:30 - 01:30
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Situated within the subway area, and on platform 3

Lost Property
Yes
Lost property phone line service
Monday - Friday 09:00 - 17:00
Tel 0345 600 7245 (option 7) - plus answerphone available 24hrs
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at the turning circle on Atlanta Boulevard

Facilities

 
ATM Machine
Yes
Located on concourse
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Situated on the concourse and within the subway area

Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Romford station

Refreshment facilities
Yes
Coffee kiosk, Vending machines, Food outlet
Shops
Yes
Type of shops available
News agent Dry cleaner
Toilets
Yes
Toilets Location
On platforms 3/4
Baby changing facilities
No
National key toilets
Yes
National key toilets location

Accessible (RADAR key) toilet situated on platform 4

Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option  4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Note - the ramps leading from the subway to the platforms are fairly steep.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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