Roby (ROB)
Managed by Northern Rail
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note yes and shelter Mcr side Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Roby station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Roby
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:30-00:10
Saturday 05:30-00:10
Sunday 09:45-17:45
- Self-service machines
No- Penalty fares
-
Penalty Fares do not apply when travelling from Roby station.
Accessibility and mobility access
- Customer help points
-
Yes
Located on all platforms. Links for current train running and for emergencies.
- Staff help
-
Monday-Friday 05:30-00:10
Saturday 05:30-00:10
Sunday 09:45-17:45
- Accessible ticket machines
No
- Accessible ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction loop
Yes
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
The highest operating part of the telephone is 1140 mm above floor level.
- Accessible toilets
No
- Step free access coverage
Whole station
Level access to liverpool platform off Station Road (Roby Road side)
Access to Wigan/Manchester platform from the ticket office is via stepped underpass with 69 steps or, level access from Church Road. Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.
- Impaired mobility set down
No
No designated area is provided. The station front may be used for set down purposes.
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
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No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Saturday 05:40-23:59
Sunday 09:45-17:45
Monday-Friday 05:30-00:10
Saturday 05:30-00:10
Station map
- Station plan
- View larger version
- Stations made easy
- Show [ROB] route