Runcorn East (RUE)
Managed by Arriva Trains Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards -
Internet
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Post box
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Tourist information office
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Shops
Runcorn East
Getting to and from the station
- Car Park
Station Car Park- Operator
- Arriva Trains Wales
- Phone number
- 03333211202
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 50 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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The nearest bus stops are
From the ticket office walk up the steps apx 50m to main road.
or
Take footbridge by station entrance, walk apx 75m.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 07:00 - 12:00
Saturday 08:00 - 13:15
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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This ticket machine does not accept cash. Payment is by major debit or credit card only.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
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Monday - Friday 07:00 - 12:00
Saturday 08:00 - 13:15
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Arriva Trains Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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The bus stops on Barnfield Avenue nearest to the station car park.
Towards Manchester - Wait at the bus stop on the same side of the road as the car park.
Towards Chester- Wait at the bus stop on the opposite side of the road as the car park.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards
- Accessible public telephones
- Located outside the ticket office on the wall
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
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No platform staff available at station however assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- The platforms are accessible. Access to Platform 1 (to Chester) is via a ramp with a steep gradient. Access to Platform 2 (to Manchester) is via a ramp with a steep gradient. An overbridge connects both platforms. Parking is available at this station.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Warrington Bank Quay;
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