Last updated:Today at 12:01
Train companies affected:South Western Railway
Last updated:Today at 11:59
Train companies affected:National Rail
Ryde Esplanade station, The Esplanade, Ryde, Isle of Wight, PO33 2HE
Ticket office is located on platform 1.
A Ticket Vending Machine is located in the booking hall.
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Ryde Esplanade ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Please contact our Customer Services Department on 0345 6000 650
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There are Help Points
Announcements are made both visually and audibly
Induction loops are at designated listening areas
This station has step-free access to all platforms / the platform.
Step-free access category A.
There is step-free access to the platform via a short (3.3m) ramp (1:13 gradient).
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There are tactile warnings on all platforms
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This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps can be deployed from the rear and side of a vehicle
The drop-off and/or pick-up point is uncovered
Lane is at least 3.6m wide
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
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Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
There are Help Points
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There is sheltered waiting
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0 spaces
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Located next to pier access road. Operated by Voi. For more information: Voi | E-scooters for hire in Isle of Wight
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops
To Ryde Pier Head: a shuttle bus will operate from the 20 minutes bay near the entrance to the pier.
To Ryde St Johns Road, Brading, Sandown, Lake and Shanklin: from Bus Stand D in the Bus Station.
Taxi Rank. Ryde Taxis - 01983 811111 Jet Cars - 01983 566566
Information to plan your onward journey is available in a printable format here
Located next to pier access road. Operated by Voi. For more information: Voi | E-scooters for hire in Isle of Wight