Station Facilities: Ryde Pier Head (RYP)
Managed by Island Line Trains
Ryde Pier Head Isle of Wight
PO33 2HF
Last changed: 10:52 on 5 Oct 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Sunday 04:30-23:59, 00:00-01:30 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep RYP to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Unstaffed |
| Staffing Hours | |
| Staffing - Note |
Full time |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Sunday 04:45-01:00 |
| Ticket Office - Note |
Operated by WightLink Ferries |
| Self Service Ticket Machines | Yes |
| Collection of Pre-purchased Tickets | No |
| Telesales | Yes |
| Telesales - Note |
Mon - Sun 0600 - 2200 0845 6000 650 |
| Oyster PrePay | No |
| Penalty Fares |
Penalty Fares do not apply when travelling from Ryde Pier Head station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Note |
Mon - Sun 0600 - 2200 0845 6000 650 |
| Left Luggage | No |
| Lost Property | Yes |
| Lost Property - Note |
Mon- Fri 0900 - 1700 01983 562 492 Lost Property is retained at Ryde Eslanade ticket office. A charge may be applicable on collection. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| Station Facilities Note |
Trolleys = £1.00 coin retrurnable deposit.
|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | None |
| Waiting Rooms - Note |
Indoor waiting area provided by Wightlink Ltd |
| Women-Only Waiting Room | Yes |
| Women-Only Waiting Room - Note |
incorporating Ladies Toilets |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | Yes |
| Public WiFi - Note |
Find WiFi Hotspots around Ryde Pier Head station 'The Cloud Network' |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Machines - Note |
no |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Impaired Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||
| Cycle Storage Availability | Yes | ||||
| Cycle Storage | 20 | ||||
| Cycle Storage Sheltered | No | ||||
| Cycle Storage CCTV | No | ||||
| Cycle Storage Location | Platform. Ferry Terminal Covered. Operated by WightLink Ltd | ||||
| Car Park: |
| ||||
| Location for Rail Replacement Services |
In the event that SWT service is replaced by road transport, a minibus service will operate between Ryde Esplanade and Ryde Pier head. The transport will depart from the station front at Ryde Esplanade and the station car park at Ryde Pier Head. | ||||
| Taxi Rank | Yes | ||||
| Taxi Rank - Note |
Ryde Taxis - 01983 811111 Jet Cars - 01983 566566 | ||||
| Bus Services | No | ||||
| Metro Services | No | ||||
| Port | Yes | ||||
| Port - Note |
WightLink FastCat Passenger Service to Portsmouth Harbour | ||||
| Car Hire | No | ||||
| Cycle Hire | No | ||||
| Local Transport Link | Plan your journey to and from the station with Traveline |