Sandwell & Dudley (SAD)

Managed by West Midlands Railway 

 
Sandwell & Dudley station
Bromford Road
West Bromwich
West Midlands
B70 7JD
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets are located outside the Main Ticket Office at the station entrance. The National key toilets are located outside the Main Ticket Office; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 05:20-20:00, Saturday 05:20-19:00 and Sunday 08:00-19:00. The toilet facilities are not available when the Ticket Office is closed.

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Sandwell & Dudley

Stations made easy

Route planning around the station including maps and platforms

Show [SAD] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location
Station Car Park
Storage spaces
20
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Network West Midlands
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
374  with 13 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Sandwell and Dudley (SAD) Station Sandwell 0121 563 0080 Dudley 01384 230010 Oldbury 0121 5412222

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:20 - 20:00
Saturday 05:20 - 19:00
Sunday 08:00 - 19:00

None

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

None

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 05:20 - 20:00
Saturday 05:20 - 19:00
Sunday 08:00 - 19:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On both platforms

Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

**Sandwell & Dudley Station is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Picks up/sets down on Bromford Road at the public service bus stop next to the steps/ramp to the station front.

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location
The toilets are located outside the Main Ticket Office at the station entrance. The National key toilets are located outside the Main Ticket Office; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 05:20-20:00, Saturday 05:20-19:00 and Sunday 08:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes

If you need assistance from station staff, please contact our Passenger Assist team helpline on  0800 024 8997. We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.

Staff help available opening times
Monday - Friday 05:20 - 20:00
Saturday 05:20 - 19:00
Sunday 08:00 - 19:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Access to front of station via steps or ramp. Level access from top of ramp and car park into Booking Hall, then 17 steps up to Birmingham platform (1), or lift, or 12 steps down to subway level, or lift. Additional direct level access into subway from side street. From subway, 30 steps up to Wolverhampton platform, or lift.

Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [SAD] route

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