St Austell (SAU)

Managed by Great Western Railway 

 
St Austell station
High Cross Street
St Austell
Cornwall
PL25 4LA
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note
  • ATM machine

    ATM machine Located outside the station
  • Toilets

    Toilets The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: RADAR@RADAR.org.uk.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

St Austell

Stations made easy

Route planning around the station including maps and platforms

Show [SAU] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
25
Storage CCTV
Yes
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
80
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£3.20
Weekly rate
£16.00
Monthly rate
£48.50
3 Monthly rate
£133.00
Annual rate
£385.50
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:50 - 19:00
Saturday 06:50 - 19:00
Sunday 09:45 - 16:45
Location

Self service ticket machine located at the entrance to platform 2.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Self service Ticket Machine is located at the entrance to platform 2.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No
Penalty fares
Penalty fares apply for Great Western Railway 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:50 - 19:00
Saturday 06:50 - 19:00
Sunday 09:00 - 16:45
 
Customer help points
Yes
Lost Property
Yes
Lost Property enquiries 03457 000 125 (07:00-22:00 every day)
Monday - Sunday 07:00 - 22:00
03457 000 125
Customer Services
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Downside Bus interchange and Upside Station car park

Facilities

 
ATM Machine
Yes
Located outside the station
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: RADAR@RADAR.org.uk.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location
The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Rooms
Yes
Waiting rooms opening hours
Monday - Friday 05:50 - 19:00
Saturday 06:50 - 19:00
Sunday 09:00 - 16:45

Accessibility and mobility access

 
Staff help available
Yes
During normal staffed hours.
Staff help available opening times
Monday - Friday 05:50 - 19:00
Saturday 06:50 - 19:00
Sunday 09:45 - 16:45
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
 
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [SAU] route

Find another station