Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Notes Located outside the station
Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
St Austell
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- To be confirmed by station operator
- Car park
-
Yes
Station Car Park - 80 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Taxi rank
-
Yes
- Rail replacement
-
Downside Bus interchange and Upside Station car park
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:50-19:00
Saturday 06:50-19:00
Sunday 09:45-16:45
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Self service ticket machine located at the entrance to platform 2.
- Penalty fares
-
Penalty Fares apply to journeys from St Austell station when travelling with:
- First Great Western
Penalty Fares do not apply if travelling with:- CrossCountry
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 05:50-19:00
Saturday 06:50-19:00
Sunday 09:45-16:45
- Accessible ticket machines
-
Yes
Self service Ticket Machine is located at the entrance to platform 2.
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
Yes
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
- Step free access coverage
- Whole station
- Impaired mobility set down
-
Yes
- Disabled parking
-
Yes
- Accessible car park equipment
-
Yes
- Wheelchairs
-
Yes
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day) - Left luggage
-
No
- Lost property
-
Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day) - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 05:50-19:00
Saturday 06:50-22:45
Sunday 09:45-22:45
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [SAU] route
Find another station
You are here:
- Home
- Stations & on train
- Station Facilities for St Austell
