Stourbridge Junction (SBJ)
Managed by London Midland
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Seating is available in waiting shelters and on all platforms.
Waiting Rooms Available Note 2 Waiting Rooms
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Stourbridge Junction
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:45-23:52
Saturday 05:45-23:52
Sunday 09:41-23:26
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
A Ticket Vending Machine is available on Platform 3.
- Penalty fares
-
Penalty Fares apply to journeys from Stourbridge Junction station when travelling with:
- London Midland
- Chiltern Railways
Accessibility and mobility access
- Customer help points
-
Yes
On all platforms.
- Staff help
-
Monday-Saturday 05:45-23:52
Sunday 09:41-23:26
- Accessible ticket machines
Yes
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a ‘National Key Scheme’ Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
- Step free access coverage
Whole station
Level access to Booking Hall and subway from main entrance. 25 steps or lift up to platform 1 (for Stourbridge Town) and 25 steps or lift up to platform 3. Additional entrance direct from car park via 5 steps or ramp.
- Impaired mobility set down
Yes
Pick-up in car park.
- Disabled parking
Yes
- 22 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
Yes
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. - Left luggage
-
No
None - Lost property
-
No
None - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:45-23:52
Saturday 05:45-23:52
Sunday 09:41-23:26
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SBJ] route