Shenstone (SEN)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Shenstone
Getting to and from the station
- Car Park
Station Car Park- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 20 with 2 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Dial a Cab 01543 254999
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 07:00 - 10:00
Saturday 07:00 - 10:00
Sunday Closed
None
- Location
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A Permit to Travel machine is available for use when the Ticket Office is closed.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 07:00 - 10:00
Saturday 07:00 - 12:00
Sunday Closed
- Customer help points
- Yes
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On both platforms
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
- In the event of engineering the bus/coach will collect from: The corner of Station Rd and New Rd
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Helpline opening hours
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Monday - Friday 08:00 - 22:00
- Staff help available
- Yes
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This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance, (delivered by the conductor).
For all other assistance requests please contact London Northwestern Railway Passenger Assist team on 0800 024 8997 - Staff help available opening times
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Monday - Friday 07:00 - 10:00
Saturday 07:00 - 10:00
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Level access to Birmingham platform via side gate. Small step to Booking Hall from forecourt, but accessible step-free via side gate and platform. 20 steps down to Lichfield platform from road overbridge.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Blake Street; Lichfield City;
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