St Germans (SGM)
St Germans station, Nut Tree Hill, St Germans, Cornwall, PL12 5LU
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: Unavailable
- Staff Help Available,Saturday: Unavailable
- Staff Help Available,Sunday: Unavailable
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
No
Help Point location
There are Help Points
Live service information
Audible announcements are only available via Help Points
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step-free category B3 station - “Some step-free access, may be in one direction only.” This station has a degree of step free access however the Plymouth bound platform can only be accessed via a step bridge.
This station is not suitable for wheelchair users on either platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Unavailable
No
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Contact local taxi companies for details of accessible taxis
Impaired mobility set down/pick-up point available
Available
Set down/pick up points are available adjacent to both platforms.
Staff Help
Staff help available
- Staff help available,Monday to Friday: Unavailable
- Staff help available,Saturday: Unavailable
- Staff help available,Sunday: Unavailable
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
Both platforms
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus stops at the end of the station approach road.
No
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
