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Station Facilities: Sheffield (SHF)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 04:00-01:30 Saturday 04:00-01:30 Sunday 04:00-01:30
TrainTracker Phone Number 0871 200 49 74
TrainTrackerText Text dep SHF to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:00-22:50 Saturday 05:00-22:50 Sunday 07:45-23:00
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine Location On the station concourse
Telesales Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Telesales - Primary Phone Number 08457 125 678
Telesales - Minicom/Textphone (For customers with hearing impairments) 08457 078 051
Telesales - Web Address www.eastmidlandstrains.co.uk
Oyster PrePay No
Travelcard - Note
  • no
Penalty Fares Penalty Fares do not apply when travelling from Sheffield station.

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Customer Service - Primary Phone Number 08457 125 678
Customer Service - Minicom/Textphone (For customers with hearing impairments) 08457 078 051
Customer Service - Email Address getintouch@eastmidlandstrains.co.uk
Left Luggage No
Lost Property Monday-Friday 09:00-16:30 Saturday 09:00-16:30 Sunday 09:00-16:30
Lost Property - Primary Phone Number 0115 957 6525
Lost Property - Alternate Phone Number 08457 125 678
Lost Property - Address Sheaf Street Sheffield South Yorkshire
Lost Property - Note East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Baby Changing Yes
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Sheffield station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Accessible Ticket Machines Yes
Accessible Ticket Office Counter Yes
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note

radar key available from customer reception

Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • lifts to all platforms

Impaired Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

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