St Helens Junction (SHJ)
Managed by Northern Rail
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note yes and a shelter on the Liverpool side Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around St Helens Junction station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
St Helens Junction
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:05-23:50
Saturday 06:05-23:50
Sunday 08:30-23:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Left of exit to platform 2
- Penalty fares
-
Penalty Fares do not apply when travelling from St Helens Junction station.
Accessibility and mobility access
- Customer help points
-
Yes
Located on all platforms. Links for current train running and for emergencies.
- Staff help
-
Monday-Friday 06:05-23:50
Saturday 06:05-23:50
Sunday 08:30-23:00
- Accessible ticket machines
Yes
Accepts Cash & Cards
- Accessible ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction loop
Yes
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Whole station
Level access to the Manchester platform including tactile guidance path from main street, car park and bus interchange.
Alternative access to Manchester platform is up stepped ramp from Helena Road.
Access to the Liverpool bound platform has a long severe ramp and is via a locked gate. Station staff have a key. The access ramp is cobbled and has a safety barrier at the bottom in Helena Road.
Alternative access is via an open step bridge with 27 steps to each platform.
- Impaired mobility set down
No
No designated area is provided. The station front may be used for set down purposes.
- Disabled parking
Yes
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
-
No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Saturday 06:05-23:45
Sunday 08:30-23:00
Monday-Friday 06:05-23:50
Saturday 06:05-23:50
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SHJ] route