Shrewsbury (SHR)
Managed by Arriva Trains Wales
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shrewsbury
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- on Platform 7
- Storage spaces
- 100
-
45 hoops
- Storage CCTV
- Yes
- Car Park
- Howard Street
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 145 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Car Park
- Station Forecourt
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 11 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Onward travel information
-
Bus stops are located near the station on Castle Street.
Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk
Buy a Shrewsbury PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info
- Taxi
-
pick up and set down
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:20 - 20:40
Saturday 05:20 - 19:30
Sunday 07:30 - 19:30
- Location
-
On the left in the station subway
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from information point
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 01:00
Sunday 07:00 - 00:45
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Arriva Trains Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Wait at the station forecourt
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
Help provided at the following times and by on train staff outside staffing hours
0500 - 0100 Mondays to Saturdays
0700 - 0045 Sundays
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 01:00
Sunday 07:00 - 00:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
The platforms are accessible. Lifts connect all platforms.
- Wheelchairs available
- Yes
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