Last updated:Today at 17:49
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway
Salford Crescent (SLD)
Salford Crescent station, University Road West, Salford, Greater Manchester, M5 4BR
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:30 - 21:45
- Opening Hours,Sunday: 09:10 - 16:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
- Yes - from information point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:30 - 00:45
- Information Services Opening Times,Sunday: 07:30 - 00:00
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available,Monday to Saturday: 05:30 - 00:45
- Staff Help Available,Sunday: 07:30 - 00:00
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
The station is accessed from the main road ( A6,THE CRESCENT) and the corner of University Road. There is a lift available at the end of the overbridge (facing the steps of which there is 36 down onto the platform). The lift is available from first to last train.
During late 25/early 26, a third platform will be built at the station, at this time additional lifts will be installed to ensure the station remains step free.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Closed until further notice
Under canopy at platform level or in the booking hall at street level
Seating area
Available
Open seated area on platform or in the booking hall at street level
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. Street set down only available. Inaccessible for wheelchair users
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 05:30 - 00:45
- Staff help available,Sunday: 07:30 - 00:00
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located in the Booking Hall. The National key toilets are operated by a RADAR key. A key is available from the Booking Office and Supervisor's Office upon request.
Accessible Toilets
Available
Baby Changing
Available
Within the accessible toilet
Waiting Rooms
Available
Closed until further notice
Under canopy at platform level or in the booking hall at street level
Seating Area
Available
Open seated area on platform or in the booking hall at street level
Sheltered waiting area
There is sheltered waiting
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
0 spaces
Type of Storage
Compounds
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick up/Drop off for vehicles travelling away from Manchester:
CRESCENT, A6, BUS STOP B.
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Pick up/Drop off for vehicles travelling towards Manchester.
CRESCENT, A6, BUS STOP A.
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Located on The Crescent for buses to Piccadilly Gardens, Eccles and Bolton. Maximum distance 300 yards/274m. Busline 0871 200 2233
GMPTE 0161 228 7811
Not available at this station.
