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Saltcoats (SLT)

Saltcoats station, Vernon Street, Saltcoats, North Ayrshire, KA21 5JT

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: ScotRail

Ticket Office

Opening Hours
  • Opening Hours,Monday to Thursday: 06:45 - 12:00
  • Opening Hours,Friday: 07:30 - 14:15
  • Opening Hours,Saturday: 08:15 - 16:00
  • Opening Hours,Sunday: 10:15 - 13:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday & Public Holidays: Available

Staff Help Available

  • Staff Help Available,Monday to Thursday: 06:45 - 15:00
  • Staff Help Available,Friday: 07:30 - 14:15
  • Staff Help Available,Saturday: 08:15 - 16:00
  • Staff Help Available,Sunday: 10:15 - 13:00

Customer Help Points

Yes

Passenger Assistance Meeting Points 

  • Ticket Office platform 1. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.  

  • Platform 1  

By the wall of the station building above the help point. 

  • Platform 2  

By the pole next to the help point and shelter.

Customer Services Notes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

This is a Category B1 station. Level to both platforms and connecting footbridge with stairs between platforms

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Saturday: 06:40 - 18:00
  • Waiting rooms,Sunday: 09:50 - 19:00

Part of station buildings

Seating area

Available

Induction loop pay phones

Available

Card only telephone

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

5 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Thursday: 06:45 - 15:00
  • Staff help available,Friday: 07:30 - 14:15
  • Staff help available,Saturday: 08:15 - 16:00
  • Staff help available,Sunday: 10:15 - 13:00
Customer Help Points

Yes

Passenger Assistance Meeting Points 

  • Ticket Office platform 1. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.  

  • Platform 1  

By the wall of the station building above the help point. 

  • Platform 2  

By the pole next to the help point and shelter.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Saturday: 06:40 - 18:00
  • Waiting Rooms,Sunday: 09:50 - 19:00

Part of station buildings

Seating Area

Available

Operator

Local Council

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

101 spaces

Accessible spaces

5 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

Unavailable

Public Telephones

Yes

Accessible Public Telephones

Available

Card only telephone

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

6 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is a help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

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