Swanwick (SNW)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Swanwick station
Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Swanwick
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:00-18:15
Saturday 07:15-15:00
Sunday 10:00-14:30
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Located near the station entrance
- Smartcards validators
Yes- Penalty fares
-
Penalty Fares apply to journeys from Swanwick station when travelling with:
- South West Trains
- Southern Railway
Penalty Fares do not apply if travelling with:
- First Great Western
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
No- Accessible ticket machines
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from on train staff
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Partial station
Only platform 1 towards Southampton is accessible to wheelchair users.
- Impaired mobility set down
No
- Disabled parking
Yes
- 1 spaces
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Please contact our Customer Service Centre on 0845 6000 650
Cycle restrictions on Southern trains from this station
0606 to London Bridge - cycles cannot be carried beyond Horsham
0627 to Brighton - cycles cannot be carried beyond Worthing
0724 to Victoria - cycles cannot be carried beyond Horsham
0751 to Brighton - cycles cannot be carried beyond CoshamPlease visit www.southernrailway.com/cyclepolicy for more information
- Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-18:15
Saturday 07:15-15:00
Sunday 10:00-14:30
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SNW] route