Southend Victoria (SOV)

Managed by Abellio Greater Anglia 

 
Victoria Avenue
Southend on Sea
SS2 6AZ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee shop Cold drinks vending machine Food vending machine
  • ATM machine

    ATM machine Located on concourse
  • Toilets

    Toilets Near platform 1
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops Mini supermarket Passport Photo Booth
 
 

Southend Victoria

Stations made easy

Route planning around the station including maps and platforms

Show [SOV] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
14  with 1 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£2.60
Hourly rate
£0.50
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage spaces
86

86 Sheffield Stand spaces

CCTV Coverage
Yes
Onward travel information

‘First' and ‘Arriva' operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk

Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info 

Bus stops are located directly outside the station on Queensway and also on Victoria Avenue.

Accessible taxis

Taxi rank at front of station

Impaired mobility set down / pick up points available
No
Airport

Bus services to Southend Airport

Cycle hire
http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) Live

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:00 - 23:00
Saturday 06:00 - 23:00
Sunday 07:00 - 23:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Help points available on platforms 1 and 2

Lost Property
Yes
Lost property phone line service
Monday - Friday 09:00 - 17:00
Tel 0845 600 7245 (option 7) - plus answerphone available 24hrs
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop on station forecourt

Facilities

 
ATM Machine
Yes
Located on concourse
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Southend Victoria station

Refreshment facilities
Yes
Coffee shop Cold drinks vending machine Food vending machine
Shops
Yes
Type of shops available
Mini supermarket Passport Photo Booth
Toilets
Yes
Toilets Location
Near platform 1
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

Accessible (RADAR key) toilet available near platform 1 during opening hours of the station

Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

-

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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