Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note Concourse area with seating
Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee shop
Cold drinks vending machine
Food vending machine
-
ATM machine
ATM machine Yes Notes Located on concourse
Bureau de change No -
Toilets
Note on the concourse
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note Mini supermarket
Passport Photo Booth
Southend Victoria
- Connection time
- 2 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Yes
- Cycle storage location
-
24 racks in cycle shed front of station, 12 racks under shelter next to cycle shed
- Car park
-
Yes
Station Car Park - 11 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Reduced daily parking after 1600 (Monday to Friday) £2.30
Saturday all day £2.30
National Car Parks Ltd (Operator)
0845 050 7080 (for car park queries only) (primary)
www.ncp.co.uk
customer.service@ncp.co.uk
Charges: £1.80 per hour
- Taxi rank
-
Yes
- Rail replacement
-
Replacement transport stop on station forecourt
- Bus services
-
Yes
‘First' and ‘Arriva' operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info
Bus stops are located directly outside the station on Queensway and also on Victoria Avenue.
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:00-23:00
Saturday 06:00-23:00
Sunday 07:00-23:00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
On station concourse
- Penalty fares
-
Penalty Fares apply to journeys from Southend Victoria station when travelling with:
- Greater Anglia
Accessibility and mobility access
- Customer help points
-
Yes
Help points available on platforms 1 and 2
- Staff help
-
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
Yes
Taxi rank at front of station
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
Accessible (RADAR key) toilet available during opening hours of the station shown above
- Step free access coverage
- Whole station
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 1 spaces
- Accessible car park equipment
-
No
- Wheelchairs
-
No
- Ticket gates
- Yes
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 6).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hoursRefers to platform staffing
- CCTV
-
Within station
Cycle storage
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [SOV] route
Find another station
You are here:
- Home
- Stations & on train
- Station Facilities for Southend Victoria
