Shepherd's Bush (SPB)
Managed by London Overground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee kiosk Food outlet (Seating unavailable) -
ATM machine
ATM machine Ticket hall -
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Local shops and the Westfield shopping centre are located opposite the station
Shepherd's Bush
Getting to and from the station
- Car Park
No- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
- Metro
-
Shepherd's Bush London Underground Station (Central Line) is approximately 2 minutes' walk away
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:25 - 20:30
Saturday 08:25 - 15:00
Sunday 09:15 - 16:30
- Location
-
Main entrance
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
-
New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to the ticket office
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
- Penalty fares
- Penalty fares apply for London Overground Southern
- London fare zone
- Zone 2
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:02 - 00:04
Saturday 05:07 - 00:04
Sunday 07:30 - 00:02
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus stop D in Ariel Way for westbound services to Clapham Junction
Facilities
- ATM Machine
- Yes
- Ticket hall
- Refreshment facilities
- Yes
- Coffee kiosk Food outlet (Seating unavailable)
- Shops
- Yes
- Type of shops available
-
Local shops and the Westfield shopping centre are located opposite the station
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 23:45
Sunday 07:30 - 00:02
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- No
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