Stratford (London) (SRA)

Managed by Greater Anglia

 
Station Street
Stratford
Greater London
E15 1AZ
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Stratford (London) station
    Web kiosk No

  • Post box

    Note Outside the station

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Stratford (London)

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Route planning around the station including maps and platforms

Show [SRA] route

 

Station Message: Alert!

Please note there is no train service between Stratford International and Stratford Regional stations. Passengers are advised to either walk through the new Westfield shopping centre (access is available through the Lower Ground Floor), or use Docklands Light Railway services.

Transport links

Connection time
7 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
No
Cycle storage location
Note that these are Council-owned cycle racks, located outside the front of the station
Car park
No
Taxi rank
Yes
Rail replacement

Replacement bus services for all operators stop in Meridian Square

Bus services
Yes

Transport for London buses operate from outside the station

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:15-21:30
Saturday 06:15-21:30
Sunday 06:15-21:30
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Throughout the station

Get Oyster card here
Yes
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 3 Oyster Pre Pay available on journeys to London Liverpool street only from this station
Penalty fares

Penalty Fares apply to journeys from Stratford (London) station when travelling with:

  • Greater Anglia
  • London Overground
  • London Underground
  • c2c

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
Yes
Step free access coverage
Whole station

Lift access available to all platforms.

Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
Yes

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 6).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Station map

Station plan

Large station plan for Stratford (London)

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