Stratford (London) (SRA)

Station Street
Stratford
Greater London
E15 1AZ

Station facilities

Station seating facilities

First Class lounge	No
Seating area	Yes
Waiting Rooms	None
Women-Only Waiting Room	No

Trolleys
Refreshments

ATM Machine

ATM Machine	Yes
Bureau de Change	No

Toilets

Pay Phone

Pay Phone	Cards and coins

Internet

Public WiFi	No
Note	Find WiFi Hotspots around Stratford (London) station
Web Kiosk	No

Post Box

Note	Outside the station

Tourist Information Office

Tourist Information Office	No

Shops

Shops	Yes

Stratford (London)

Stations made easy

Route planning around the station including maps and platforms

Show [SRA] route

Station Message

Please note there is no step free route between Stratford Regional Station and the new Stratford International station for Southeastern High Speed services. Passengers not able to manage a five minute walk , including 32 steps via Platform 11 and then a 5 minute bus service should contact Southeastern customer services direct (0800 783 4524) for more information or travel via St Pancras station, interchanging at Liverpool Street.

Transport links

Connection time: 7 minutes (minimum)

Ticket buying and collection

Ticket office opening

Monday-Friday 06:15-21:30

Saturday 06:15-21:30

Sunday 06:15-21:30

Self-service machines

Yes

Collect from counter

Collect from machine

Yes

Throughout the station

Oyster PrePay

Yes

Travelcard zone

Zone 3

Oyster Pre Pay available on journeys to London Liverpool street only from this station

Penalty fares

Penalty Fares apply to journeys from Stratford (London) station when travelling with:

National Express East Anglia
London Overground
London Underground
c2c

Accessibility and mobility access

Customer help points: No
Staff help: Yes; Monday-Friday 24 hours; Saturday 24 hours; Sunday 24 hours
Accessible ticket machines: No
Accessible ticket office counter: No
Induction loop: Yes
Ramp for train access: Yes
Accessible taxis: No; Details of nearest taxis are shown on station information poster
Accessible public telephones: No
National key toilets: No
Step free access coverage: Partial station; Lifts and ramps available. Platform 12 (Stansted Airport Services) is not accessible to wheelchair users.
Impaired mobility set down: No
Disabled parking: No
Accessible car park equipment: No
Wheelchairs: No

General services information

Customer service: Yes; Monday-Friday 08:00-20:00; Saturday 09:00-18:00; Sunday 09:00-18:00
Left luggage: No
Lost property: Yes; Monday-Friday 08:00-22:00; Saturday 09:00-18:00; Sunday 09:00-18:00
British Transport Police: 0800 40 50 40

Staffing

Staffing level: Full time; Monday-Friday 24 hours; Saturday 24 hours; Sunday 24 hours; Refers to platform staffing

Stratford (London) (SRA)

Station facilities

Station seating facilities

Trolleys

Refreshments