Stratford (London) (SRA)
Managed by Abellio Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shops -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops Newsagent
Stratford (London)
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- No
- Cycle storage location
- Note that these are Council-owned cycle racks, located outside the front of the station
- Cycle storage spaces
- 200
-
200 Sheffield Stand spaces
- CCTV Coverage
- Yes
- Onward travel information
-
Transport for London buses operate from outside the station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
- Metro
-
London Underground Central Line and Jubilee Lines and Docklands Light Railway.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Sunday 06:15 - 21:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- 0845 600 7245 (option 7)
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement bus services will depart from the Great Eastern Road bus stops
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Outside the station
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shops
- Shops
- Yes
- Type of shops available
- Newsagent
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
Accessible toilets available
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Lift access available to all platforms.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
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