Last updated:Today at 18:08
Train companies affected:Avanti West Coast, East Midlands Railway, London Northwestern Railway, Northern, Transport for Wales
Last updated:Today at 04:54
Train companies affected:National Rail
Stratford station, Station Street, Stratford, Greater London, E15 1AZ
Northern ticket office:
09:00-16:00 Mon-Fri
08:00-16:00 Sun
There is a Elizabeth Line ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
Zone 2/3
Yes
Available
Available
Yes
Yes
Yes
No
Yes
Tickets can be collected onto Greater Anglia smartcards at this station.
Available
Staff are available to assist from the first to last train.
Yes
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
Unavailable
Unavailable
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
Accessibility Category A. This station has step-free access to all platforms
Available
Ticket gates are staffed from first to last train
Available
Available
Yes
Available
Available
Unavailable
Available
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&5 - Multiple seats available covered under canopy.
Platform 6&8 - Multiple seats available covered under canopy.
Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform.
Platform 10a - Waiting Shelters available
Platform 11 - Waiting Shelter available
Platform 12 - Waiting Shelter available
Jubilee & DLR platforms - Seats available and covered by canopy.
Available
There are tactile warnings on all platforms
Unavailable
Unavailable
Not Specified
Car parking is available at Westfield's or Stratford Shopping Centre.
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
Ramps can only be deployed from the side of a vehicle
The drop-off and/or pick-up point is uncovered
There is space for more than 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Available
Staff are available to assist from the first to last train.
Yes
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
There are Help Points
Unavailable
Toilets are currently closed, we apologise for the inconvenience
Accessible toilets are available located on Jubilee line concourse - radar key required.
Toilets also available in the South concourse under the staircase.
Available
Available
Unavailable
Available
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&5 - Multiple seats available covered under canopy.
Platform 6&8 - Multiple seats available covered under canopy.
Platform 9&10 - Multiple waiting shelters, uncovered seats also available along the platform.
Platform 10a - Waiting Shelters available
Platform 11 - Waiting Shelter available
Platform 12 - Waiting Shelter available
Jubilee & DLR platforms - Seats available and covered by canopy.
Unavailable
No
Available
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Available
Coffee shops & Refreshment Kiosks available
Available
Newsagent located in the Central subway opposite platform 3&5 staircase
No
Unavailable
Outside the station - Stratford Centre
Stands
Note that these are Council-owned cycle racks, located outside the front of the station
Yes
Yes
There are no cycle hire facilities at this station
Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line (and c2c) will depart from:
Montfichet Road, Bus Stop W, for Eastbound services
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format Buses from Stratford (tfl.gov.uk)
London Underground Central Line and Jubilee Lines and Docklands Light Railway.
Elizabeth Line to Heathrow Airport
DLR to London City Airport
Greater Anglia to Stansted Airport via Tottenham Hale