Stratford (London) (SRA)

Managed by

Greater Anglia 
 
Station Street
Stratford
Greater London
E15 1AZ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

    ATM machine

  • Toilets

    Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

    Note Outside the station

  • Tourist information office

  • Shops

    Shops
 
 

Stratford (London)

Stations made easy

Route planning around the station including maps and platforms

Show [SRA] route

 

Station Message: Alert!

Please note there is no train service between Stratford International and Stratford Regional stations. Passengers are advised to either walk through the new Westfield shopping centre (access is available through the Lower Ground Floor), or use Docklands Light Railway services.

Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location
Note that these are Council-owned cycle racks, located outside the front of the station
Cycle storage spaces
40
CCTV Coverage
Yes
Onward travel information

Transport for London buses operate from outside the station

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No
Metro

London Underground Central Line and Jubilee Lines and Docklands Light Railway.

Ticket Buying and Collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday 06:15 - 21:30
Location

Throughout the station

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 3

Staffing and General Services

 
Information available from staff
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Monday - Friday 08:00 - 18:00
Saturday Closed
Sunday Closed
0845 600 7245 (option 7)
Customer Services

The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Replacement bus services will depart from the Great Eastern Road bus stops

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Outside the station
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
National key toilets
Yes
National key toilets location

Accessible toilets available

Waiting Rooms
No

Accessibility and Mobility access

 
Helpline Contact
0800 028 28 78
Helpline opening hours
Monday - Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lift access available to all platforms.

Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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