Spring Road (SRI)

Spring Road
Tyseley
West Midlands
B11 3DP

Station facilities

Pay phone	Cards and Coins

Route planning around the station including maps and platforms

Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Taxi: Taxi Rank opposite station.
Accessible taxis: Accessible taxis are not available
Impaired mobility set down / pick up points available: No

Ticket Office: Yes
Opening hours: Monday - Friday 07:00 - 11:00
Saturday 09:00 - 14:00
Sunday Closed

None
Location: A Permit to Travel Machine is available for use when the Ticket Office is closed.
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are no accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket office
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: No

Information available from staff: Yes - from help point,Yes - from ticket office
Information services - opening times
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes; On both platforms
Customer Services: We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Ticket gates: No
CCTV: No
Location for Rail Replacement Services: In the event of engineering the bus/coach will collect from: Outside main entrance

Helpline Contact: 0800 0924260
Helpline opening hours
Staff help available: Yes; To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
Ramp for train access: Yes
Step free access coverage: No
Step free access note: Ramps from overbridge to platforms. Step-free route between platforms is approximately 150m. Ticket sales in portabcabin.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Hall Green;