Stratford-upon-Avon Parkway (STY)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities One waiting shelter on each platform, open 24 hours. -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Adjacent to station entrance.
- Storage spaces
- 12
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Brompton Dock
0208 232 3931
www.bromptondock.co.uk - Car Park
- Station Car Park
- Opening hours
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Car park is open 30 minutes prior to first train departure and 30 minutes after last train arrival.
- Number of spaces
- 295
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £4.00
- Off peak rate
- £2.00
- Weekly rate
- £14.50
- Monthly rate
- £38.00
- Annual rate
- £379.00
- CCTV Coverage
- No
- Onward travel information
-
For Park & Ride bus services to Stratford-upon-Avon town centre visit http://www.warwickshire.gov.uk/stratfordparkandride.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
- Penalty fares
- Penalty fares apply for West Midlands Trains
Staffing and general services
- Information available from staff
- Yes - from help point
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Within station forecourt area, adjacent to station entrance.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- One waiting shelter on each platform, open 24 hours.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
This station is unstaffed;
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 024 8998
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Stratford-upon-Avon;
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