Stevenage (SVG)

Managed by First Capital Connect

 
Lytton Way
Stevenage
Hertfordshire
SG1 1XT
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Stevenage station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Stevenage

Stations made easy

Route planning around the station including maps and platforms

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Transport links

Connection time
4 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
short term car park area
Car park
Yes

Railway North (Council Managed) - 330 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Car Park Season tickets are issued on a quarterly basis on 1st February, 1st May, 1st August and 1st November each year and are available from the Revenues Division at Stevenage Borough Council (Daneshill House) on 01438 242407.



Local Council (Operator)

01438 218847 (primary)

Charges: £6.00 Monday to Friday 4.00am - 4.00am (24 hour period) peak, £4.00 (Saturday 4.00am - 4.00am) and £2.00 (Sunday 4.00am to Monday 4.00am) off peak, £351.00 three-monthly


Railway South - 123 spaces

The same charges apply for both the north and the south car park.


Taxi rank
Yes
Rail replacement

Southbound and Northbound buses will stop directly outside the station exit.

Bus services
Yes

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday, Tuesday, Wednesday, Thursday 06:15-20:30
Friday 06:15-21:45
Sunday 08:00-20:15
Saturday 06:30-21:30
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

There are two ticket machines which accept cash & credit/debit cards which are approximately 7 feet in height and are blue in colour with a silver front and has the word TICKETS on the front. In addition there are two credit/debit card only machine approximately 4 feet in height, blue in colour and has the logo FASTTICKETS above it. All are located in the Booking Hall. Available when the station is open.


Station Entrance

Penalty fares

Penalty Fares apply to journeys from Stevenage station when travelling with:

  • First Capital Connect


Penalty Fares do not apply if travelling with:

  • First Hull Trains
  • East Coast

Accessibility and mobility access

Customer help points
No no
Staff help
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
No
Accessible ticket office counter
No Discretion is shown and assistance is provided where appropriate
Induction loop
No
Ramp for train access
Yes
Accessible taxis
No
Accessible public telephones
No no
Accessible toilets
Yes Disabled toilet operated by RADAR key
Step free access coverage
Partial station Step free access to Booking office, lift service to platforms 1 & 2 and platforms 3 & 4.
Impaired mobility set down
Yes Available when station is staffed
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Left luggage
No
Lost property
Yes

Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Sunday 24 hours

Station map

Station plan

Large station plan for Stevenage

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