Stevenage (SVG)

Managed by First Capital Connect 

 
Lytton Way
Stevenage
SG1 1XT
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Stevenage

Stations made easy

Route planning around the station including maps and platforms

Show [SVG] route

 

Station Message: Alert!

The lifts at Stevenage station will be out of service through to the middle of April 2014 as they are being replaced. This means there will be no step-free access at all.

Disabled customers are asked to call the free help line before travelling on 0800 058 2844, or use the textphone service on 0800 975 1052. Alternatively please go online at firstcapitalconnect.co.uk/accessibility so that assistance can be arranged.

Getting to and from the station

 
Car Park
Railway North
Operator
Stevenage Borough Council
Phone number
01438 218847
Web address
http://www.stevenage.gov.uk/parking/car-parks/
Note

Car Park Charges:

Monday to Friday 4am - 4am (24 hour period) - £6.50

Saturday 4am to Sunday 4am - £5.50

Sunday 4am to Monday 4am - £4.50

For up to date information on car park charges please visit the council's website.

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
330
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£6.50
Off peak rate
£5.50
CCTV Coverage
No
Car Park
Railway South
Operator
Stevenage Borough Council
Number of spaces
123
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£6.50
Off peak rate
£5.50
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
short term car park area
Cycle storage spaces
140
CCTV Coverage
Yes
Onward travel information

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
Yes
Available when station is staffed

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 06:15 - 20:30
Friday 06:15 - 21:45
Saturday 06:30 - 21:30
Sunday 08:00 - 20:15
Location

Station Entrance

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Customer help points
No
Lost Property
Yes
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Southbound and Northbound buses will stop directly outside the station exit.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location
Disabled toilet operated by RADAR key
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 058 2844
Helpline opening hours
Monday - Sunday 07:00 - 22:00
Christmas Day Closed
Staff help available
Yes
Please contact the Helpline 0800 058 2844 before the day of travel to ensure arrangements are in place.
Ramp for train access
Yes
Step free access coverage
No
Step free access note

The lifts at Stevenage station will be taken out of service from 9 December 2013 through to early March 2014 as they are being replaced. This means there will be no step-free access at all.

Disabled customers are asked to call the free help line before travelling on 0800 058 2844, or use the textphone service on 0800 975 1052. Alternatively please go online at firstcapitalconnect.co.uk/accessibility so that assistance can be arranged.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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