Swansea (SWA)
Managed by Arriva Trains Wales
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Swansea station Web kiosk No -
Post box
-
Tourist information office
Tourist information office Yes -
Shops
Shops Yes
Swansea
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:15-20:00
Saturday 06:15-20:00
Sunday 08:00-20:00
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Booking hall
- Penalty fares
-
Penalty Fares do not apply when travelling from Swansea station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 24 hours
Saturday 03:00-00:00
Sunday 07:00-00:00
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
Yes
taxi rank is situated adjacent to the station
- Accessible public telephones
Yes
on concourse
- Accessible toilets
No
- Step free access coverage
Whole station
- Impaired mobility set down
No
- Disabled parking
Yes
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00 - Left luggage
-
No
- Lost property
-
Yes
Contact nearest staffed station or Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Sunday 24 hours
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SWA] route