Swindon (Wilts) (SWI)

Managed by First Great Western

 
Station Road
Swindon
SN1 1DQ
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes

    Seated area is available at all platforms, sheltered seating area in platforms.

    Waiting Rooms Available
    Note

    Waiting rooms available at all platfoms.

    Women-only waiting room No
  • Trolleys

  • Refreshments

    Note

    Café

    Cold drinks vending machine

    Food outlet (Seating available)

  • ATM machine

    ATM machine Yes
    Notes

    Located by the ticket office

    Bureau de change No
  • Toilets

  • Pay phone

    Pay phone Cards and coins
  • Internet

    Public Wi-Fi Yes
    Note

    The Cloud

    Web kiosk No
  • Post box

  • Tourist information office

    Tourist information office No
  • Shops

    Shops Yes
 
 

Swindon (Wilts)

Stations made easy

Route planning around the station including maps and platforms

Show [SWI] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes

Cycles can be carried on our trains free of charge.

Sheltered cycle storage
No
Cycle storage location
Platforms1/2/3/4 short stay car park
Car park
Yes

Station Car Park - 578 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

APCOA Parking (UK) Limited (Operator)

0845 165 2030 (primary)
Taxi rank
Yes

Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Rail replacement

Front of The station

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:00-20:30
Saturday 06:00-20:00
Sunday 07:30-20:30
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Situated by the ticket office, accessible ticket machine available.


Inside main station entrance

Penalty fares

Penalty Fares apply to journeys from Swindon station when travelling with:

  • First Great Western

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Friday 05:15-00:00
Saturday 05:15-00:00
Sunday 07:00-00:30
Accessible ticket machines
Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

Accessible taxis are available. Please request staff assistance.

Accessible public telephones
Yes

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to

Accessible toilets
Yes

Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:

Step free access coverage
Whole station

lift access to all platforms, step free access to ticket office

Impaired mobility set down
Yes

Set- Down / Pick up Points are available at the station entrance.Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.

Disabled parking
Yes
Accessible car park equipment
No

Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.

Wheelchairs
Yes
Ticket gates
Yes

General services information

Customer service
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day)
Left luggage
No
Lost property
Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day)
British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 05:15-00:00
Saturday 05:15-00:00
Sunday 07:00-00:30

Station map

Station plan

Large station plan for Swindon (Wilts)

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Stations made easy
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