Last updated:Today at 02:08
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Last updated:Yesterday at 23:19
Train companies affected:National Rail
Taplow (TAP)
Taplow station, Station Road, Taplow, Berkshire, SL6 0NU
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:30 - 13:00
- Opening Hours,Saturday: Unavailable
- Opening Hours,Sunday: Unavailable
Location
Located within the main entrance on Approach Road.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Travelling with contactless is available.
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Available
Staff help is available from first to last train
Customer Help Points
Yes
Customer Services Notes
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Accessibility Category A. This station has step-free access to all platform.
Staff ramp assistance is always available.
Accessible seating is available on platforms 3&4
Wheelchairs available from first to last train.
Ticket barriers and gates
Available
Ticket barriers are located at the Approach Road and car park entrances.
Ticket barriers from Approach Road entrance is manned from first to last.
Car Park entrance is manned during peak times then via remote gateline.
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible Toilets are available from the Platform 4 toilets. Each toilet has an accessible cubicle and can be opened by an automatic button when pressed.
Waiting rooms
Available
Step free, heated waiting rooms with push button door opening are located on Platforms 3&4.
Seating area
Available
Waiting rooms available on both platforms 3&4.
Platform 4 - Multiple seats available covered by the canopy.
Platform 3- Uncovered seats available on across platform
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
4 spaces
West car park
75 spaces
2 Accessible spaces
East car park
22 spaces
2 Accessible spaces
Accessible car park equipment
No
Staff Help
Staff help available
Available
Staff help is available from first to last train
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail
.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Help Point location
There are Help Points
Toilets
Available
Located on platform 4
Accessible Toilets
Available
Accessible Toilets are available from the Platform 4 toilets. Each toilet has an accessible cubicle and can be opened by an automatic button when pressed.
Baby Changing
Unavailable
Waiting Rooms
Available
Step free, heated waiting rooms with push button door opening are located on Platforms 3&4.
Seating Area
Available
Waiting rooms available on both platforms 3&4.
Platform 4 - Multiple seats available covered by the canopy.
Platform 3- Uncovered seats available on across platform
Operator
Saba Park Services UK Ltd
Spaces
101 spaces
Accessible spaces
4 spaces
West car park
75 spaces
2 Accessible spaces
East car park
22 spaces
2 Accessible spaces
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
Refreshment Facilities
Unavailable
Public Telephones
No
Post Boxes
Available
Post box located on platform 4
Bicycle Storage
Spaces
5 spaces
Type of Storage
Stands
Location
Northern Car Park off platform 4
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station forecourt
Riviera Cars-01628 666777
Information to plan your onward journey is as per below - "Onward Travel Information Map"
Links to Heathrow Airport - Via Elizabeth Line, Changing at Hayes & Harlington for Heathrow services.
Alternatively, you can change at Slough Station, Take 703 Bus from Wellington Street, Stop C
