Taunton (TAU)
Managed by First Great Western
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Seated area is available at all platforms, sheltered seating area in platforms Waiting Rooms Available Note Situated on the platforms. Women-only waiting room Yes Note Situated on Platform 5. -
Trolleys
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Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Taunton station Web kiosk No -
Post box
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Tourist information office
Tourist information office No -
Shops
Shops Yes
Taunton
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:10-19:00
Saturday 06:10-18:00
Sunday 08:10-20:40
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
situated by the ticket office.
In ticket hall
- Penalty fares
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Penalty Fares do not apply when travelling from Taunton station.
Accessibility and mobility access
- Customer help points
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Yes
- Staff help
-
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 05:30-23:30
Sunday 08:00-01:30
- Accessible ticket machines
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
Accessible taxis are available. Please request staff assistance.
- Accessible public telephones
No
Please request staff assistance.
- Accessible toilets
Yes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:
- Step free access coverage
Partial station
access to all platforms via lift except for plts 3 and 4 where staff may need to provide assistance
- Impaired mobility set down
Yes
Set- Down / Pick up Points are available at the station entrance.Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.
- Disabled parking
Yes
- Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day) - Left luggage
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No
- Lost property
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Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day) - British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Full-time
Saturday 05:30-23:30
Sunday 08:00-01:30
Monday-Friday 24 hours
Station map
- Station plan
- View larger version
- Stations made easy
- Show [TAU] route