Tunbridge Wells (TBW)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities on both platforms -
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
ATM machine -
Toilets
Toilets Platforms -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops
Tunbridge Wells
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- car park, Platform 1& outside station
- Storage spaces
- 118
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Indigo Park Solutions UK Limited
- Phone number
- 03301 235 247
- Email address
- customersupport.uk@parkindigo.com
- Note
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day
Saturday - Sunday 24 Hours a Day
- Number of spaces
- 75 with 3 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £6.90
- Off peak rate
- £6.20
- Saturday rate
- £4.40
- Sunday rate
- £1.00
- Weekly rate
- £29.70
- Monthly rate
- £104.20
- 3 Monthly rate
- £310.80
- 6 Monthly rate
- £621.60
- Annual rate
- £1124.60
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- CCTV Coverage
- Yes
- Car Park
- Premier
- Operator
- Indigo Park Solutions UK Limited
- Phone number
- 03301 235 247
- Number of spaces
- 0 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Monthly rate
- £130.80
- 3 Monthly rate
- £390.60
- 6 Monthly rate
- £783.30
- Annual rate
- £1415.40
- CCTV Coverage
- Yes
- Car Park
- Torrington Road
- Operator
- Indigo Park Solutions UK Limited
- Phone number
- 03301 235 247
- Note
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- Number of spaces
- 0 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £0.00
- Off peak rate
- £0.00
- Saturday rate
- £0.00
- Sunday rate
- £0.00
- Weekly rate
- £0.00
- Monthly rate
- £0.00
- 3 Monthly rate
- £276.20
- 6 Monthly rate
- £0.00
- Annual rate
- £0.00
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
both sides of station
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:55 - 21:40
Saturday 06:30 - 20:40
Sunday 07:45 - 21:55
Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended
- Location
-
On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- Counters can be raised or lowered to suit all customers
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
booking hall
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for
Staffing and general services
- Information available from staff
- Y
- Information services - opening times
-
Sunday 05:00 - 01:00
Monday - Friday 05:00 - 01:00
Saturday 05:00 - 01:00
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Platform 2
- Lost Property
- Yes
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Outside of platform 1
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Post box
- Yes
- Outside the station
- Refreshment facilities
- Yes
- Coffee shop
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- Platforms
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- on both platforms
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:00 - 01:00
Saturday - Sunday 05:00 - 01:00
Saturday - Sunday 05:00 - 01:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Platform 1 accessible. Platform 2 via lift from street level.
. - Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Friday 05:00 - 01:00
Saturday - Sunday 05:00 - 01:00
Saturday - Sunday 05:00 - 01:00
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