Thornaby (TBY)
Managed by TransPennine Express
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
-
Toilets
Toilets The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
Thornaby
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- On the approach road opposite the ticket office
- Storage spaces
- 12
-
In addition 3 lockers are rentable from Stockton Council located in the Car Park.
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- APCOA on behalf of TransPennine Express
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 60 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £3.10
- Weekly rate
- £13.50
- Monthly rate
- £46.00
- 3 Monthly rate
- £120.00
- Annual rate
- £365.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
The nearest taxi rank is at the station entrance.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 19:45
Saturday 05:45 - 19:45
Sunday 09:15 - 17:15
Holidays: Boxing Day, Christmas Day Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Replacement coaches will pick up / drop off at the bus stop at the top of the ramp leading to the station platform due to the station car park not being wide enough for a coach to turn around in. A low bridge over the station approach road prevents access to double-deckers.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Friday 05:45 - 19:45
Saturday 05:45 - 19:45
Sunday 09:15 - 17:15
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:45 - 19:45
Saturday 05:45 - 19:45
Sunday 09:15 - 17:15
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- Yes
- Nearest station with more facilities CRS Code
- Middlesbrough;
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