Telford Central (TFC)
Managed by London Midland
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Sheltered seating is available in the waiting room on platform one, and waiting shelter on platform 2. The access door to the waiting shelter on platform 2 contains a small step.
Waiting Rooms Available Note Available during station staffing hours.
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Telford Central
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:45-19:15
Saturday 05:45-19:15
Sunday 10:15-17:15
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
A Ticket Vending Machine is located outside the booking hall.
- Penalty fares
-
Penalty Fares apply when travelling from Telford Central station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Saturday 05:45-19:15
Sunday 10:15-17:15
- Accessible ticket machines
No
- Accessible ticket office counter
No
1 to 1 contact with ticket office staff
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a ‘National Key Scheme’ Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
- Step free access coverage
Whole station
Level access through Booking Hall to Birmingham platform from car park and station forecourt. Additional 2 side entrances give level access direct to Birmingham platform. Level access from entrance on South West side of station to platform 2 (trains to Shrewsbury). Only access between platforms is via public pedestrian overbridge - ramp up from platform 2 side is 100m long. Ramp down to platform 1 side is 80m long. ALternative route via 27 steps down to statin forecourt. Step-free route between platforms is 235m. Second entrance to platform 2 has 6 steps, third entrance has 40 steps. Additional station entance to platform 1 at far end of platform with 1 steps. Booking Hall has heavy swing doors.
- Impaired mobility set down
No
- Disabled parking
Yes
- 14 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. - Left luggage
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No
None - Lost property
-
No
None - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:45-19:15
Saturday 05:45-19:15
Sunday 10:15-17:15
Station map
- Station plan
- View larger version
- Stations made easy
- Show [TFC] route