Last updated:Today at 06:00
Train companies affected:National Rail
Thanet Parkway (THP)
Thanet Parkway station, Parkway Approach, Cliffsend, Ramsgate, Kent, CT12 5HN
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Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Announcements
- Departure Screens
Staff Help Available
- Staff Help Available Monday to Sunday: 08:00 - 16:00
Customer Help Points
Yes
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step-free access to any platform.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
No
Seating area
No
Seating available on both platforms
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
16 spaces
Accessible car park equipment
No
Staff Help
Staff help available
- Staff help available Monday to Sunday: 08:00 - 16:00
Customer Help Points and Meeting Point
Yes
Helpline
Yes
0345 322 7021
Text relay 18001 0345 322 7021
Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
An Assisted Boarding Point is being piloted at this station for customers requiring assistance boarding the train. For more information visit https://www.southeasternrailway.co.uk/travel-information/more-travel-help/accessible-travel
Toilets
Yes
Accessible Toilets
Yes
Baby Changing
No
Waiting Rooms
No
Seating Area
No
Seating available on both platforms
Operator
Kent County Council
Spaces
293 spaces
Accessible spaces
16 spaces
Accessible car park equipment
No
Impaired mobility set down/pick up points available
No
Car park CCTV
Yes
Parking charges
Parking charges apply
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
There are no cycle storage facilities available at this station
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus bays at the station entrance.
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