Tilbury Town (TIL)

Managed by c2c 

 
St Andrews Road
Tilbury
Essex
RM18 7JH
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

    Accessible Toilets on Platform 1. 

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

Tilbury Town

Stations made easy

Route planning around the station including maps and platforms

Show [TIL] route

 

Station Message: Alert!

Tilbury Town - Tilbury Riverside (For Gravesend Ferry)

Ensign Bus 99 runs from Tilbury Town (Platform 1 side) to connect with the Gravesend Ferry.

Tilbury - Gravesend Ferry Tickets

Tickets marked "TILBRY & GRAVESND" are valid for the bus between Tilbury Town and Tilbury Riverside and on connecting rail services at Gravesend, but are not valid for the Ferry itself.

Separate ferry fares must be paid on board the ferry. More details can be found on the Thurrock Council website.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location
Outside station entrance to platforms 1 & 2
Storage spaces
8
Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

No 

Impaired mobility set down / pick up points available
Yes

Outside station entrance to platforms 1 & 2

Port

Buses running as Ensign Route 99 operate to Tilbury Riverside, for the Ferry to Gravesend.

These depart from the Bus Stop outside the ticket office on Platform 1.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 20:30
Saturday 06:15 - 20:30
Sunday 07:15 - 16:30
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station. 

Penalty fares
Penalty fares apply for c2c 

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 05:45 - 20:30
Saturday 06:15 - 20:30
Sunday 07:15 - 16:30
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
03457 44 44 22
Customer Services

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays 09:00 - 16:00.

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Rail replacement buses in both directions depart from bus stops outside entrance to platform 2

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Free c2c Wi-Fi
Toilets
Yes
Toilets Location

Accessible Toilets on Platform 1. 

Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location

Platform 1

Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03457 44 44 22
Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes
Staff help available opening times
Monday - Friday 05:45 - 20:30
Saturday 06:15 - 20:30
Sunday 07:15 - 16:30
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lifts are available from street level to both platforms 

 
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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