Tilbury Town (TIL)

Managed by c2c 

 
St Andrews Road
Tilbury
Essex
RM18 7JH
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Tilbury Town

Stations made easy

Route planning around the station including maps and platforms

Show [TIL] route

 

Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location
Outside station entrance to platforms 1 & 2
Cycle storage spaces
8
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

No 

Impaired mobility set down / pick up points available
Yes

Outside station entrance to platforms 1 & 2

Port

Yes - London Cruise Terminal

Situated approximately one mile from the station, passengers may use the 99 bus which is free for rail ticket holders. Journey time is about 5 minutes, alternatively the site is 15 minutes walk away.

http://www.londoncruiseterminal.com/ 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 20:30
Saturday 06:15 - 20:30
Sunday 07:15 - 16:30
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station. 

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 05:45 - 20:30
Saturday 06:15 - 20:30
Sunday 07:15 - 16:30
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 18:00
01702 357 699
Customer Services

Monday - Friday, 08:00 - 18:00

0345 744 4422 (option 3, followed by option 3)

c2c.customerrelations@nationalexpress.com 

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Rail replacement buses in both directions depart from bus stops outside entrance to platform 2 (towards Pitsea)

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
01702 357 640
Helpline opening hours
Monday - Friday 08:00 - 18:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lifts are available from street level to both platforms 

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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