Tottenham Hale (TOM)
Managed by Abellio Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities On platform 2 -
Trolleys
-
Refreshments
Note Coffee shop Vending machines -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Tottenham Hale
Getting to and from the station
- Car Park
- Operator
- London Underground
- Address
-
-
-
- Number of spaces
- 50 with 6 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Transport for London buses operate from outside the station
- Taxi
-
front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
- Metro
-
London Underground Victoria Line services
- Airport
-
Train services direct to Stansted Airport on Stansted Express
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 19:40
Saturday 07:15 - 19:40
Sunday 09:00 - 19:40
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 04:00 - 01:00
Saturday 04:00 - 01:00
Sunday 07:00 - 00:15
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- 0345 600 7245 (option 7)
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
If we cannot run train services because of engineering works, please use Seven Sisters station as an alternative, or London Underground services. Please use bus stop H for Stansted Express services.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop Vending machines
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- National key toilets location
-
Unisex accessible (RADAR) toilet located on platform 2.
- Waiting Rooms
- Yes
- Waiting rooms location
- On platform 2
- Waiting rooms opening hours
-
Monday - Friday 04:00 - 01:00
Saturday 04:00 - 01:00
Sunday 07:00 - 00:15
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
-
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
Step free access to Cambridge-bound platform only (platform 2).
Not available to London (platform 1).
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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