Tottenham Hale (TOM)

Managed by Abellio Greater Anglia 

 
Ferry Lane
Tottenham
N17 9LR
 

Station facilities

  • Station seating facilities

    Station seating facilities On platform 2
  • Trolleys

  • Refreshments

    Note Coffee shop Vending machines
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Tottenham Hale

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Route planning around the station including maps and platforms

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Station Message: Alert!

Please note that TfL bus interchange works are taking place at the front of the station until late Autumn 2014.  Please take care in this area.  We apologise for any inconvenience caused whilst these improvement works take place.

Getting to and from the station

 
Car Park
Operator
London Underground
Address
-
-
Number of spaces
50  with 6 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
CCTV Coverage
No
Onward travel information

Transport for London buses operate from outside the station

Taxi

front of station

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No
Metro

London Underground Victoria Line services

Airport

Train services direct to Stansted Airport on Stansted Express

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 19:40
Saturday 07:15 - 19:40
Sunday 09:00 - 19:40
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 3

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 04:00 - 01:00
Saturday 04:00 - 01:00
Sunday 07:00 - 00:15
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Monday - Friday 09:00 - 17:00
0345 600 7245 (option 7)
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

If we cannot run train services because of engineering works, please use Seven Sisters station as an alternative, or London Underground services.  Please use bus stop H for Stansted Express services.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Tottenham Hale station

Refreshment facilities
Yes
Coffee shop Vending machines
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets 
National key toilets
Yes
National key toilets location

Unisex accessible (RADAR) toilet located on platform 2.

Waiting Rooms
Yes
Waiting rooms location
On platform 2
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Step free access to Cambridge-bound platform only (platform 2).

Not available to London (platform 1).

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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