Station Facilities: Truro (TRU)
Managed by First Great Western
Station Road
Truro
Cornwall and Isles of Scilly
TR1 3HH
Last changed: 15:22 on 3 Jul 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Part Time
|
| Staffing Hours |
Monday-Friday 06:45-20:05
Saturday 06:40-19:05
Sunday 09:15-19:20
|
| CCTV |
Yes
|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Friday 06:45-20:05
Saturday 06:40-19:05
Sunday 09:15-19:20
|
| Self Service Ticket Machines |
Yes
|
| Collection of Pre-purchased Tickets |
Yes
|
| Collection of Pre-purchased Tickets - Details |
| From Ticket Office Counter | Yes |
| From Ticket Machine | Yes |
| Machine description |
A ticket machine is available during the hours that the station is staffed and is located in the waiting room. The machine will accept main credit/debit cards and cash and will provide tickets to all mainland destinations.
|
|
| Telesales |
Monday-Sunday 07:00-22:00
|
| Telesales - Primary Phone Number |
08457 000125
|
| Telesales - Fax Number |
0845 600 8363
|
| Telesales - Primary Textphone Number |
0800 294 9209
|
| Telesales - Web Address |
http://www.firstgreatwestern.co.uk
|
| Oyster PrePay |
No
|
| Travelcard - Note |
n/a
|
| Penalty Fares |
Some First Great Western services are subject to penalty fares. View the FGW Western Area Penalty Fare Map Penalty fares do NOT apply to VIRGIN TRAIN services.
|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
| Seating Area |
Yes
|
| Waiting Rooms |
To be confirmed by station operator
|
| Women-Only Waiting Room |
No
|
| Trolleys |
Yes
|
| Refreshment Facilities |
Yes
|
| Toilets |
Yes
|
| Baby Changing |
No
|
| Pay Phone |
Yes -
Cards and Coins
|
| Public WiFi |
No
|
| Public WiFi - Note |
Find WiFi Hotspots around Truro station
|
| Web Kiosk |
No
|
| Post Box |
No
|
| Tourist Information Office |
No
|
| Bureau de Change |
No
|
| Shops |
No
|
Accessibility ^ Top
| Service |
Details |
| Helpline |
No
|
| Customer Help Points |
No
|
| Staff Help |
Monday-Friday 06:45-20:05
|
| Accessible Ticket Machines |
No
|
| Accessible Ticket Office Counter |
Yes
|
| Induction Loop |
No
|
| Ramp for Train Access |
To be confirmed by station operator
|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
| Accessible Taxis |
Yes
|
| Accessible Public Telephones |
No
|
| National Key Toilets |
Yes
|
| Step Free Access Coverage |
Whole station
|
| Imparied Mobility Set Down |
Yes
|
| Disabled Parking |
Yes
|
| Number of Disabled Parking Spaces |
|
| Accessible Car Park Equipment |
Yes
|
| Wheelchairs |
Yes
|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 5
|
| Cycle Storage Availability |
Yes
|
| Cycle Storage |
12
|
| Cycle Storage Sheltered |
Yes
|
| Cycle Storage CCTV |
No
|
| Car Park: |
|
| Taxi Rank |
Yes
|
| Bus Services |
No
|
| Metro Services |
No
|
| Car Hire |
No
|
| Cycle Hire |
No
|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|