Thornton Heath (TTH)
Managed by Southern
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Metel Seating On All Platforms Except Platform 4 .
Waiting Rooms Available Note Platform roof and metal seats on all platforms except 4 (not used regularly)
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Notes Located outside the station
Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Thornton Heath
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:15-20:00
Saturday 06:40-21:00
Sunday 08:15-17:45
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Located in the booking hall
- Get Oyster card here
No- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 4
- Penalty fares
-
Penalty Fares apply to journeys from Thornton Heath station when travelling with:
- Southern Railway
- First Capital Connect
Accessibility and mobility access
- Customer help points
-
Yes
Help/information point available on all platforms, Except 4 .
- Staff help
-
Monday-Friday 06:15-20:00
Saturday 06:40-21:00
Sunday 08:15-17:45
- Accessible ticket machines
Yes
Quickfare Machines Are Located In And Outside Of Concourse .
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
Yes
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Partial station
Step-free access to Ticket office only. No step-free access to platforms. Nearest step-free staffed station is East Croydon. The nearest step-free station staffed part time is Norbury.
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
No car park
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
-
No
- Left luggage
-
No
Call Customer Services 08451 272920
- Lost property
-
No
Call Customer Services 08451 272920
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Sunday 05:30-01:05
Saturday 05:30-01:05
Sunday 05:30-01:05
Station map
- Station plan
- View larger version
- Stations made easy
- Show [TTH] route