Twyford (TWY)
Twyford station, Station Road, Twyford, Berkshire, RG10 9NA
The lifts are out of order between platforms 2 & 3 and the concourse at Twyford station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 19:00
- Opening Hours,Saturday: 06:45 - 15:30
- Opening Hours,Sunday: 08:15 - 15:00
Location
Outside station entrance in car park
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 19:00
- Information Services Opening Times,Saturday: 06:00 - 15:30
- Information Services Opening Times,Sunday: 08:00 - 15:30
Staff Help Available
- Staff Help Available,Monday to Friday: 06:00 - 19:00
- Staff Help Available,Saturday: 08:00 - 15:30
- Staff Help Available,Sunday: 08:00 - 15:30
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via a liftbridge
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 19:00
- Waiting rooms,Saturday to Sunday: 08:00 - 16:00
Ticket office and platform 3
Seating area
Available
Induction loop pay phones
Available
No
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available at the station entrance and by platform 1
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:00 - 19:00
- Staff help available,Saturday: 08:00 - 15:30
- Staff help available,Sunday: 08:00 - 15:30
Meeting point: Ticket office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
Toilets are on platform 4.
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 19:00
- Waiting Rooms,Saturday to Sunday: 08:00 - 16:00
Ticket office and platform 3
Seating Area
Available
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Road
- Twyford
- RG10 9NA
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
352 spaces
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available at the station entrance and by platform 1
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £5.30
- Rate per day £7.60
- Rate on Saturday £5.30
- Rate on Sunday £5.30
- Rate per week £38.00
- Rate per month £130.00
- Rate per 3 months £383.00
- Rate per year £1300.00
Refreshment Facilities
Available
Coffee shops plus Vending machines available on Platform 4
Shops
Available
Coffee shops plus Vending machines available on Platform 4
Public Telephones
Yes
Accessible Public Telephones
Available
No
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Post Boxes
Available
Adjacent ticket office
Bicycle Storage
Spaces
109 spaces
23 Sheffield hoops installed under canopy of London Paddington platform plus 40 racks. 5 key operated secure cycle lockers in same location.Please note cycles can be carried on our trains free of charge.
Type of Storage
Racks & Stands
Location
Platforms 4 and 5 and entrance to platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station Road, front of the station.
Taxi rank is available at the station entrance.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
