London Victoria (VIC)

Managed by Network Rail

 
Victoria Street
London
Greater London
SW1V 1JU
 

Station facilities

  • Station seating facilities

    Note

    The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).
    First Class lounge No
    Seating area Yes

    Available throughout the station.
    Waiting Rooms None
    Women-only waiting room No

  • Trolleys

    Note

    Coin-operated trolley

    Cannot be removed from the station

  • Refreshments

    Note

    Coffee shop

    Coffee kiosk

    Public House/Bar

    Food outlet (Seating available)

  • ATM machine

    Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
    Notes

    Located on concourse

    Located within a retail outlet on the station
    Opening hours Monday-Sunday 06:30-22:00
    Notes

    Located on the concourse

  • Toilets

    Note

    Situated on central concourse and platform 2.

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around London Victoria station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office Yes
    Note

    Transport Information Centre.

  • Shops

    Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
    Note

    News agent

    Flower stall

    Hairdresser

    Shoe repairer

    Wide range of shops

    Pharmacy

    Convenience store

    High street shops

    Off Licence

    Passport Photo Booth
 
 

London Victoria

Stations made easy

Route planning around the station including maps and platforms

Show [VIC] route

 

Transport links

Connection time
15 minutes (minimum)
Cycle storage
Yes

Platforms 7/8, 11/12 and 17/18

Sheltered cycle storage
Partial
Cycle storage location
On the platforms.
Car park
Yes

Station Car Park - 107 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Victoria Place - main parking area. Hudsons Place :- additional disabled parking bays

Parking charges.



APCOA UK Ltd (Operator)

0845 0774 224 (primary)
Taxi rank
Yes

Taxis are available outside at the front of the station and from Victoria Place.

Monday-Sunday 24 hours
Rail replacement

When weekend engineering operations dictate that replacement bus servies will operate these will usually depart form the immediate Station Front/Terminus Place.

Bus services
Yes

Victoria Bus Station at Station Front

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Operated by Southern Railway

Advance Purchase tickets are available to from the Ticket office between 07:00-21:00

Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Various Locations


On concourse

Get Oyster card here
Yes
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
Oyster information
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
London fare zone
Zone 1
Penalty fares

Penalty Fares apply to journeys from London Victoria station when travelling with:

  • Southern Railway
  • Southeastern

Penalty Fares do not apply if travelling with:

  • Gatwick Express

Accessibility and mobility access

Customer help points
Yes

Network Rail and Train Operating Company reception.


Monday-Sunday 07:00-21:00
Staff help
Monday-Sunday 24 hours
Accessible ticket machines
To be confirmed by station operator

Various locations

Accessible ticket office counter
Monday-Sunday 24 hours
Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - Please seek assistance from station staff
Accessible taxis
To be confirmed by station operator

Taxi rank outside main station entrance

Accessible public telephones
To be confirmed by station operator

Main concourse

Accessible toilets
To be confirmed by station operator

Hudson's Place and Central Concourse

Step free access coverage
Partial station

Access to the underground - via steps

Impaired mobility set down
To be confirmed by station operator

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:

- Gatwick Express – 0845 850 1530
- Southern  – 0800 138 1016
- Southeastern  – 0800 783 4524

Disabled parking
To be confirmed by station operator
Accessible car park equipment
No
Wheelchairs
Monday-Sunday 24 hours
Ticket gates
Yes

General services information

Customer service
Yes
Monday-Sunday 07:00-21:50

Via Network Rail Reception

Left luggage
Yes
Monday-Friday 07:00-23:59
Saturday 07:00-23:59
Sunday 07:00-23:59

Situated between platforms 7 and 8.

Operated by Excess Baggage Company 0207 963 0957

Lost property
Yes
Monday-Friday 09:00-17:00

Situated within left luggage.

Operated by Excess Baggage Company

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Saturday 24 hours
Sunday 24 hours
Monday-Friday 24 hours
CCTV
Within station
Car park
Cycle storage

Station map

Station plan

Large station plan for London Victoria

View larger version
Stations made easy
Show [VIC] route

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