Last updated:Today at 20:05
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway
West Brompton (WBP)
West Brompton station, Old Brompton Road, Brompton, Greater London, SW5 9JX
Station Information
Ticket Office
Opening Hours
Unavailable
Location
Ticket Hall
London Fare Zone
Zone 2
Ticket Machines
Yes
Collect tickets bought online
- No
Accessible ticket machines
Available
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards and a limited range of National Rail tickets. Please note: It is NOT possible to collect pre-paid tickets from this station.
Height adjusted ticket office counter
Unavailable
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:45 - 00:20
- Information Services Opening Times,Sunday: 08:45 - 00:15
Staff Help Available
Available
Customer Help Points
No
Customer Services Notes
TFL Customer Services Tel: 0343 222 1234
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 08:30 - 16:00
- Lost Property,Saturday: Unavailable
- Lost Property,Sunday: Unavailable
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
There is step free access via lifts between the street and Platform 2 for eastbound District line services, and Platforms 3 and 4 for London Overground services only.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards and a limited range of National Rail tickets. Please note: It is NOT possible to collect pre-paid tickets from this station.
Height adjusted ticket office counter
Unavailable
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Unavailable
There are no seats in the ticket hall. Seats are available on the platform.
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Contact taxi operator directly
Impaired mobility set down/pick-up point available
Available
Drop-off point close by with drop curb and pelican crossing.
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
Customer Help Points
No
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Unavailable
There are no seats in the ticket hall. Seats are available on the platform.
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
8 spaces
Type of Storage
Stands
Location
Outside of station
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
London Overground replacement buses are not normally provided. London Underground replacement buses stop in Warwick Road (towards Earl's Court) and Earl's Court Road (towards Wimbledon)
Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
District Line
Interchange for National Rail services to Gatwick. Interchange at Earl's Court for the Piccadilly Line to Heathrow Terminals 2, 3, 4 and 5
