Station Facilities: West Drayton (WDT)
Managed by First Great Western
Station Approach
West Drayton
Greater London
UB7 9DY
Last changed: 01:37 on 11 Jan 2009
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Part Time
|
| Staffing Hours |
Monday-Saturday 06:30-20:24
Sunday 08:10-15:30
|
| Staffing - Note |
See Booking hours
|
| CCTV |
Yes
|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Saturday 06:30-20:24
Sunday 08:10-15:30
|
| Self Service Ticket Machines |
Yes
|
| Collection of Pre-purchased Tickets |
Yes
|
| Collection of Pre-purchased Tickets - Details |
| From Ticket Office Counter | No |
| From Ticket Machine | Yes |
| Machine description |
Situated by the ticket office.
|
|
| Telesales |
Monday-Sunday 07:00-22:00
|
| Telesales - Primary Phone Number |
08457 000125
|
| Telesales - Fax Number |
0845 600 8363
|
| Telesales - Minicom/Textphone (For customers with hearing impairments) |
0800 294 9209
|
| Telesales - Web Address |
www.firstgreatwestern.co.uk
|
| Oyster PrePay |
No
|
| Travelcard Zone |
West Drayton is in London Fare Zone 6
|
| Penalty Fares |
Penalty Fares apply to journeys from West Drayton station when travelling with:
|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
| Seating Area |
No
|
| Waiting Rooms |
None
|
| Women-Only Waiting Room |
No
|
| Trolleys |
No
|
| Refreshment Facilities |
No
|
| Toilets |
Yes
|
| Baby Changing |
No
|
| Showers |
Yes
|
| Pay Phone |
Yes -
|
| Public WiFi |
No
|
| Public WiFi - Note |
Find WiFi Hotspots around West Drayton station
|
| Web Kiosk |
No
|
| Post Box |
No
|
| Tourist Information Office |
No
|
| ATM Machine |
No
|
| Bureau de Change |
No
|
| Shops |
No
|
Accessibility ^ Top
| Service |
Details |
| Helpline |
Yes
|
| Helpline - Note |
You can book your assistance, reserve a seat and
Pay for your ticket from our assist line.
Assist booking line
Tel 0800 197 1329
Textphone 0800 294 9209
Monday-Friday 07:00-22:00
Saturday-Sunday 07:00-21:00
|
| Customer Help Points |
Yes
|
| Staff Help |
Yes
|
| Accessible Ticket Machines |
No
|
| Accessible Ticket Office Counter |
No
|
| Induction Loop |
No
|
| Ramp for Train Access |
No
|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
| Accessible Taxis |
Yes
|
| Accessible Taxis - Note |
Accessible taxis are available. Please request staff assistance.
|
| Accessible Public Telephones |
No
|
| National Key Toilets |
No
|
| Step Free Access Coverage |
No part of station
|
| Step Free Access Coverage - Note |
- No step free access to any operational platform
|
| Impaired Mobility Set Down |
No
|
| Disabled Parking |
No
|
| Accessible Car Park Equipment |
No
|
| Wheelchairs |
No
|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 5
|
| Cycle Storage Availability |
No
|
| Car Park: Station Car Park |
| Operator | APCOA Parking (UK) Limited |
| Web Address | www.apcoa.co.uk |
| Open |
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
|
| Spaces | 17 |
|
| Taxi Rank |
Yes
|
| Taxi Rank - Note |
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
|
| Bus Services |
No
|
| Bus Services - Note |
For bus timetables visit: http://www.traveline.org.uk/index.htm Tele 0870 608 2 608. PlusBus zone covers all of the town and its suburbs, for zone map visit: http://www.plusbus.info/
|
| Metro Services |
No
|
| Airport |
Yes
|
| Airport - Note |
Heathrow Conncet service to heathrow airport.
|
| Car Hire |
No
|
| Cycle Hire |
No
|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|