West Ham (WEH)

Managed by London Underground 

 
Manor Road
-
E15 3BN
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

West Ham

Stations made easy

Route planning around the station including maps and platforms

Show [WEH] route

 

Station Message: Alert!

From Tuesday 30 August until late September 2016 (with the exception of Saturday 3 September) there will be no step-free access between the ticket hall and the DLR/Jubilee line platforms, and limited interchange at West Ham Tube station. This is while London Underground carry out planned lift maintenance work, as part of their plan to modernise the Tube.

To interchange between c2c services and the DLR/Jubilee line, please use local bus routes between Canning Town and Barking station.

Step-free access to/from c2c services at West Ham station is unaffected.

Getting to and from the station

 
Car Park
No
Onward travel information
Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
Accessible taxis

Contact taxi operator directly

Impaired mobility set down / pick up points available
No
Metro
District, Central and Jubilee Lines
Airport
Interchange at Canning Town for the DLR to London City. Interchange at Stratford then Highbury & Islington for National Rail services to Stansted from Tottenham Hale.

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Not possible from this station
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 3

Staffing and general services

 
Information available from staff
 
Customer help points
No
Lost Property
Yes
Monday - Friday 08:30 - 16:00
Saturday Closed
Sunday Closed
0845 330 9882
Customer Services
c2c Customer Relations
Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Shops
Yes
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
No
Ramp for train access
No
Step free access coverage
Yes
Step free access note

Customers need to be aware that there is a step between train and platform of up to 200mm for London Underground services.

 
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [WEH] route

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