Westerfield (WFI)

Managed by Abellio Greater Anglia 

 
Westerfield Road
Westerfield
Ipswich
IP6 9AE
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Westerfield

Stations made easy

Route planning around the station including maps and platforms

Show [WFI] route

 

Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location

One cycle hoop on each platform.

Cycle storage spaces
2
CCTV Coverage
No
Onward travel information

local bus services

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
No
Collection of pre-purchased tickets
Not possible from this station
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday Closed
Saturday Closed
Sunday Closed
 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
Yes

Located on platforms 1 and 2.

Lost Property
Yes
Monday - Friday 09:00 - 17:00
0345 600 7245 (option 7)
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
No
Location for Rail Replacement Services
Station not usually served during rail replacement - please use the help point telephone on the station for assistance

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
No
Ramp for train access
No
Step free access coverage
Yes
Step free access note

Step free access via the level crossing.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code
Nearest station notes

The nearest station(s) with more facilities than Westerfield are:

  • Ipswich

Station Map

 
Station plan

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Stations made easy
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