West Horndon (WHR)

Managed by c2c 

 
Station Approach
West Horndon
Brentwood
Essex
CM13 3TJ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets

    Within booking hall 

  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

 
 

West Horndon

Stations made easy

Route planning around the station including maps and platforms

Show [WHR] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
National Car Parks Ltd
Phone number
0845 050 70 80
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
146  with 3 accessible spaces available

Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces

Free of charge
No
Daily rate
£5.90
Off peak rate
£2.20
Weekly rate
£23.20
Monthly rate
£88.70
3 Monthly rate
£257.70
Annual rate
£ 886.60

Please note that the off peak parking rate commences after 10:00, Mondays to Fridays 

CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location
Car Park & Platform 2 (Shoeburyness bound)
Cycle storage spaces
10
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

No 

Impaired mobility set down / pick up points available
Yes

Outside station entrance

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 20:30
Saturday 08:15 - 17:40
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station. 

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 06:15 - 20:30
Saturday 08:15 - 17:40
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 18:00
01702 357 699
Customer Services

Monday - Friday, 08:00 - 18:00

0345 744 4422 (option 3, followed by option 3)

c2c.customerrelations@nationalexpress.com 

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Outside station entrance in car park 

Facilities

 
ATM Machine
No
Post box
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around West Horndon station
Refreshment facilities
Yes
Toilets
Yes
Toilets Location

Within booking hall 

Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location

Within booking hall

Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
01702 357 640
Helpline opening hours
Monday - Friday 08:00 - 18:00
Staff help available
Yes
Please call 01702 357640
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

View larger version
Stations made easy
Show [WHR] route

Find another station