Willesden Junction (WIJ)
Managed by London Overground
Station facilities
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Station seating facilities
Station seating facilities A large heated waiting room is located on Platforms 4/5
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Trolleys
-
Refreshments
Note Coffee shops with indoor seating are located on Platforms 3 and 4
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ATM machine
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Toilets
Toilets Located on Platform 3
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Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note Opposite the main (Old Oak Lane) entrance
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Tourist information office
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Shops
Shops A photo booth is located at the main (Old Oak Lane) ticket hall
Willesden Junction
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
-
Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances
- Storage spaces
- 60
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station
- Taxi
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A taxi freephone is located in the main (Old Oak Lane) ticket hall
- Accessible taxis
-
contact taxi operator directly
- Impaired mobility set down / pick up points available
- Yes
-
Outside the main (Old Oak Lane) entrance
- Metro
-
There is a frequent London Underground (Bakerloo line) service from this station
- Airport
-
Heathrow - change at Clapham Junction for Feltham Railair link Gatwick or Luton - Change at West Hampstead for trains to Luton Airport Stansted - Change at Stratford
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 20:15
Saturday 06:30 - 20:15
Sunday 09:15 - 18:30
- Location
-
Ticket offices are located at the main (Old Oak Lane) and Harrow Road entrances
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for London Overground London Underground
- London fare zone
- Zone 2/3
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:15 - 00:48
Saturday 05:15 - 00:48
Sunday 06:45 - 00:30
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- 0845 330 9882
- Customer Services
-
Customer Information Point on Platforms 4/5 or at the ticket offices
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus stop N in Station Approach for eastbound services to Camden Road
Use Bus stop N in Station Approach for westbound services to Richmond
Facilities
- ATM Machine
- No
- Post box
- Yes
-
Opposite the main (Old Oak Lane) entrance
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Coffee shops with indoor seating are located on Platforms 3 and 4
- Shops
- Yes
- Type of shops available
-
A photo booth is located at the main (Old Oak Lane) ticket hall
- Toilets
- Yes
- Toilets Location
-
Located on Platform 3
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
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Located on Platform 3
- Waiting Rooms
- Yes
- Waiting rooms location
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A large heated waiting room is located on Platforms 4/5
- Waiting rooms opening hours
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Waiting room available when trains are operating from Platforms 4 or 5
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday Closed
Saturday Closed
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- London Euston;
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