Wellington (Shropshire) (WLN)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Friday 07:00-13:00, Saturday 08:00-13:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Wellington (Shropshire)
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 18
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 109 with 7 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Central 01952 50 10 50
Diamond Cars 01952 22 22 55
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
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Pick-up possible in car park or station approach road.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday 07:00 - 13:00
15:00 - 17:00
Tuesday, Wednesday, Thursday 07:00 - 13:00
Friday 07:00 - 13:00
15:00 - 17:00
Saturday 08:00 - 13:00
Sunday Closed
- Location
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A Ticket Vending Machine is located on platform one.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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A Ticket Vending Machine is located on platform one.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday 07:00 - 13:00
15:00 - 17:00
Tuesday, Wednesday, Thursday 07:00 - 13:00
Friday 07:00 - 13:00
15:00 - 18:00
Saturday 08:00 - 13:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On platforms
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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In the event of engineering the bus/coach will collect from: In "No parking" area at top of station car park near to roundabout at junction of King Street/Victoria Road for (both directions).
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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Public telephones are not accessible
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Friday 07:00-13:00, Saturday 08:00-13:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
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This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
- Staff help available opening times
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Monday 07:00 - 13:00
15:00 - 17:00
Tuesday, Wednesday, Thursday 07:00 - 13:00
Friday 07:00 - 13:00
15:00 - 17:00
Saturday 08:00 - 13:00
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
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Level access from station approach road to platform 2 (for Shrewsbury). Step-free access via ramp to platform 1. Access between platforms via footbridge with 22 steps up and 24 down, or via street - 600m step-free.
- Wheelchairs available
- No
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