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Wilmslow (WML)

Wilmslow station, Station Road, Wilmslow, Cheshire, SK9 1BU

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 20:00
  • Opening Hours Saturday: 07:00 - 20:00
  • Opening Hours Sunday: No
Location

Ticket Machines are located in the Booking Office

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

No

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • Scooter Friendly Station

This station only has tactile paving on platforms 1, 3 and 4 only - Access to Manchester and Crewe platforms by means of subway from booking hall and ramp to each platform. Access to Manchester Airport platform from rear car park via ramp. Use help point button to call assistance to unlock the gate onto the platform.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

These toilets are available 0530-0000 (note - push button access)

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

120 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £2.00
  • Rate per day £7.00
  • Rate per week £35.00

Notes

Additional Rates: 

2 Day Rate £14.00

3 Day Rate £21.00

4 Day Rate 28.00

Premium Parking (available at the front of the station)

Daily Rate £10.00

Refreshment Facilities

Yes

 small coffee shop located adjacent to station entrance.

Bicycle Storage

Spaces

30 spaces

Type of Storage

Stands

Location

Opposite station building

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

Not available at this station.

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